Refund and Returns Policy
Refunds
There are NO REFUNDS.
Our methods require us to invest capital into every order. This means that we will spend money to market your music and therefore cannot recoup those funds once your promotion is finished.
Reasons why people may want a refund:
Refunds are requested when people do not get the desired results for their campaign. The performance of the campaign is out of our control after we promote it. How people react to your video or song is not up to us.
We will always do our best and deliver what we promise, but sometimes customers expect more than the service promises. Sometimes, we over-deliver, but it is also dependent on the quality of your music or video.
Also, we will work with you if you are not satisfied, but we DO NOT offer a refund for our promotional or blog services.
Need help?
Contact us at rockthehiphop@gmail.com for questions related to refunds and returns.